"Where Quality Is Important"

Mansfield Auto Repair

Call for An Appointment(419) 526-6688
5

Great people Quick work they got my 6.0 back on the road in no time

5

Prosser's did my shackle on my E-250 very reasonably priced. great service time , great people .Honest and efficient ! Great work guys , Very appreciated'

1

I honestly had put this experience in the back of my mind until today when I received a follow up text from Prosser’s.Last year my car (05 sonata, yes old car I know) broke down along an intersection off of 71. It was my first car as I’m epileptic and had hoops to jump through before I could drive. I had it towed to Prosser’s and they told me that the damage was going to cost me about $500. Cars are expensive and I didn’t hold that to them. My car sadly sat for probably a week, but by the time I came to pick it up it wouldn’t go over 25 mph. I had to have it taken to a junkyard and scrapped. The scrap wasn’t even worth the cost of the useless repairs done on my car I felt tricked. Here I am a young woman. I don’t know much about cars. I tried to find the highest rated car shop in Mansfield.(where my car broke down, not where I am from) Even then I got entirely screwed!So no I don’t recommend Prosser’s. And it’s a shame because it seems as if a lot of people have had great experiences there, but I feel as if I was just tricked into getting useless work done.

5

Very respectful and understanding!! Thank you for all your help!! I believe they went over and beyond!! Thank you 😊

You are very welcome Michelle. We thank you for your business from the family here at Prosser's. Please let us know if you ever have any questions or need anything at all in the future. Thanks again Michelle. Eric

- Prosser's Automotive LLC
3

I'm really curious to know why you left this three star review as we have never serviced anything for you? Your name isn't in our system whatsoever. Please let us know what we can do to change this review. We constantly strive for nothing less than 5 star service.

- Prosser's Automotive LLC
5

Had alot of work done on my truck at prosser's very friendly and professional people.And good prices for everything they had to do.Would recommend them to everyone I know

Thank you Matt. We would appreciate the recommendations. We build our business on recommendations, referrals and 5 star reviews. Thanks again Matt. Eric

- Prosser's Automotive LLC
5

I was referred to them from a friend and was glad so. They are honest and very thorough. Scheduling an appointment was done within a fast turnaround and their pricing was comparable if not better than others. I recommend Prossers and will be a returning customer. 5 stars!

Thank you Brenda for the kind words. We are a phone call or text away from anything you need. Thanks Brenda. Eric

- Prosser's Automotive LLC
4

Hi Ron. Sorry we missed that 5th star. If there was something we could have done to get that 5th star. Please let us know. Thanks for your business Ron. Eric

- Prosser's Automotive LLC
5

Very decent people to deal with. They are honest. Would recommend them to all my family and friends.

Thank you Jim for your business and your referrals. It was a pleasure working with you. Have a great day. Eric

- Prosser's Automotive LLC
5

I've never been the guy to take my car to get worked on by someone else. These guys are who I go to when I dont have the equipment the time or the patience. Top notch service no B.S. quotes and they take the time to do the job right. No up selling and they listen to what I want. Small jobs to big jobs these guys do it all with quality. I've worked in a lot of shops and can see a sham coming. So far this is the most honest shop I've seen yet. Right now my truck is in for a ton of underside work. I know it will get done right so I dont worry about it.

Hi Brian. We don't up sell or push any repairs that you don't need or want. The decision is always left up to you. We are just here to inform and do whatever you choose to repair. Thank you very much for your business. Have a great day Brian. Eric

- Prosser's Automotive LLC
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