"Where Quality Is Important"

Mansfield Auto Repair

Call for An Appointment(419) 610-2492
5

After searching for a week for a shop to do a D.O.T. inspection, I found Prosser's Automotive. Matt got me in with no problem. Shop was super clean & neat. Nice waiting area with Wi-Fi access where I could work while I waited. The owner thanked me for my business and I was on my way. Other shops should take notice.

5

The first experience I’ve had with Prossers was amazing. They explained the issues that were priority and how certain repairs would be charged for based on what parts were needed. I’ve been going to them ever since and recommended some other folks to them as well. I don’t know much about cars but I also don’t like feeling stupid lol, and prossers has never made me feel that way or tried to take advantage. Recently I had my muffler fixed for a leak and they explained how they fixed my car’s other issues. I appreciate it a lot.

5

They went above and beyond to get my car fix even gave me a ride home and picked me up when it was done. I highly recommend them

5

Thanks for fixing my Jeep yesterday! It wasn’t anything major thank goodness!!! I’ll be back if I need anything else! Staff was super nice and you can tell they care! You guys rock!

1

UPDATE: they did something to my AC. Two days later it stopped working yet they did a 70 point check? And the closer I looked, the inspection stated things were in the 'green' but also in the 'red'? AVOID!

5

Great people Quick work they got my 6.0 back on the road in no time

5

Prosser's did my shackle on my E-250 very reasonably priced. great service time , great people .Honest and efficient ! Great work guys , Very appreciated'

1

I honestly had put this experience in the back of my mind until today when I received a follow up text from Prosser’s.Last year my car (05 sonata, yes old car I know) broke down along an intersection off of 71. It was my first car as I’m epileptic and had hoops to jump through before I could drive. I had it towed to Prosser’s and they told me that the damage was going to cost me about $500. Cars are expensive and I didn’t hold that to them. My car sadly sat for probably a week, but by the time I came to pick it up it wouldn’t go over 25 mph. I had to have it taken to a junkyard and scrapped. The scrap wasn’t even worth the cost of the useless repairs done on my car I felt tricked. Here I am a young woman. I don’t know much about cars. I tried to find the highest rated car shop in Mansfield.(where my car broke down, not where I am from) Even then I got entirely screwed!So no I don’t recommend Prosser’s. And it’s a shame because it seems as if a lot of people have had great experiences there, but I feel as if I was just tricked into getting useless work done.

5

Very respectful and understanding!! Thank you for all your help!! I believe they went over and beyond!! Thank you 😊

You are very welcome Michelle. We thank you for your business from the family here at Prosser's. Please let us know if you ever have any questions or need anything at all in the future. Thanks again Michelle. Eric

- Prosser's Automotive LLC
3

I'm really curious to know why you left this three star review as we have never serviced anything for you? Your name isn't in our system whatsoever. Please let us know what we can do to change this review. We constantly strive for nothing less than 5 star service.

- Prosser's Automotive LLC
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