"Where Quality Is Important"

Mansfield Auto Repair

Call for An Appointment(419) 526-6688
5

Wonderful service! Great work! They took care of me like I was a family member. Highly recommended! Thank you!!

Thank you Violeta for the 5 stars. It was a pleasure speaking with you. Have a great weekend. Eric

- Prosser's Automotive LLC
1

Got my tires done there a little while back and even though I specified I only wanting that they gave me an estimate for over 4,000 for stuff that needed fixed ,then just found out from another source and they only put three of my five lug nuts back on my one tire and was not told about it at all and I will not be returning here.

5

5

They got me an appointment within a couple days. (I called on a Friday and got an appointment for Monday.) Very friendly and guest oriented. They have a seating/waiting area inside and outside. They have a basketball hoop outside. The waiting area outside even includes a koi fish pond, which I found very neat. The waiting areas inside has a coffee bar, waters, a TV, and a coloring table for kids. They explain everything in detail so you know exactly what all they need to do and they encourage you to ask questions if you don’t understand. Overall pretty good place.

Thank you Forrest for the great review. We appreciate your business. Have a good day. Eric

- Prosser's Automotive LLC
5

5

Best service ever. Found a problem no one else could solve. Were wonderful to me when my car left me stranded out of town. Great customer service, great waiting room and restroom.

5

It’s 10 out 5 service very cozy waiting room with beautiful fishes in the tank and cozy atmosphere and very friendly staff ‘Sharon’

Thank you very much for the 5 star review Z. Have a good day. Eric

- Prosser's Automotive LLC
5

Great experience. Will definitely go back to them .

5

1

Took my F350 here for a steering problem. They diagnosed and replaced "bad tie rod end, steering stabilizer and drag link" and then informed me that it didn't fix the issue and they would need to replace the steering gear box which would be another ~$1,400 after already being near $1,000 for the initial incorrect repair. I declined and took it to another mechanic who fixed the problem by replacing a bad u-joint. Eric, I'd be happy to come in and show you the bad part and the invoice. Don't diminish the review with more improper diagnostics from afar.

We're sorry about this Wes. During our initial test drive we noticed how loose the steering was due to the tie rod and drag link which is very common on this truck and needed replaced. A u-joint would not fix the issue that you had but an axle joint very well could have. So I think that's what you had replaced. We are very sorry about this Wes. Have a good day. Eric

- Prosser's Automotive LLC
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