I was very impressed with the customer service I received from Prosser's when my 2010 Buick broke down on the road. I'm 71, that was no small issue to me. They were kind, very courteous, chivalrous even, and quite patient and respectful of an old lady!! My car had quite a few issues contributing to the breakdown and it took some time, but they kept me informed, all the way, with the details in emails and pictures of the problems causing my old car's grumpiness! When I got my car back I didn't recognize the new power and energetic ride I got but I am delighted with it. Amazingly, they checked back with me to make sure I was getting a good drive. I really appreciate their diligence and people skills. Thank you, Prosser's!