"Where Quality Is Important"

Mansfield Auto Repair

Call for An Appointment(419) 526-6688
5

Best service ever. Found a problem no one else could solve. Were wonderful to me when my car left me stranded out of town. Great customer service, great waiting room and restroom.

5

It’s 10 out 5 service very cozy waiting room with beautiful fishes in the tank and cozy atmosphere and very friendly staff ‘Sharon’

Thank you very much for the 5 star review Z. Have a good day. Eric

- Prosser's Automotive LLC
5

Great experience. Will definitely go back to them .

5

1

Took my F350 here for a steering problem. They diagnosed and replaced "bad tie rod end, steering stabilizer and drag link" and then informed me that it didn't fix the issue and they would need to replace the steering gear box which would be another ~$1,400 after already being near $1,000 for the initial incorrect repair. I declined and took it to another mechanic who fixed the problem by replacing a bad u-joint. Eric, I'd be happy to come in and show you the bad part and the invoice. Don't diminish the review with more improper diagnostics from afar.

We're sorry about this Wes. During our initial test drive we noticed how loose the steering was due to the tie rod and drag link which is very common on this truck and needed replaced. A u-joint would not fix the issue that you had but an axle joint very well could have. So I think that's what you had replaced. We are very sorry about this Wes. Have a good day. Eric

- Prosser's Automotive LLC
5

Recently had to take my Ford fusion in, the front desk and mechanics were great with my car. Diagnosing and finding my issues and fixing them up for me quick and cost efficient. VERY GOOD SERVICE , thank you

5

Thank you John for the 5 stars. Have a good weekend. Eric

- Prosser's Automotive LLC
5

Professional service from the first call to pick-up of vehicle. Clear communication as to the problem and thorough assessment of vehicle health.

Thank you Robert for the 5 stars. Hope all is good with your Ford Explorer. Let us know if there's anything we can assist you with in the future. Have a great weekend. Eric

- Prosser's Automotive LLC
4

Fast and friendly service. I liked the report they provided. Only draw back is the mark up on their parts.

Thank you Andrew for the review. Our price does include a 3 year 100,000 mile Nationwide warranty. Thank you again for your business Andrew. Have a good day. Eric

- Prosser's Automotive LLC
5

Very professionally ran business. The ladies at the front were very professional and friendly. They fixed a problem another shop couldn’t fix for brakes on a box truck. They had the truck up and running in a few days and they work exactly as they should. I can’t thank or recommend enough.

Thank you Brian for the 5 stars. I'm glad we were able to get your Isuzu back on the road for you. Have a good day. Eric

- Prosser's Automotive LLC
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